1. Introduction

Welcome to the Channel with Amber family! This Customer Service Agreement outlines the terms and conditions for our monthly subscription service, designed to enhance your spiritual growth, self-care practices, and intuitive development. By subscribing to our service, you agree to the following terms.

2. Subscription Details

• Services Provided: Your subscription includes access to the following:

  • Free 1:1 Session
  • Free weekly text check in consisting of 1 question
  • Invitations to exclusive events
  • 15% off additional 1:1 services
  • Monthly Group Psychic Development Class
  • Monthly Group Reading
  • Access to complete video library

• Subscription Fee: The monthly subscription fee is $85 and will be charged on a recurring monthly basis.

• Payment Method: Subscribers must provide valid payment information to ensure uninterrupted service.

3. Cancellation and Refund Policy

• Cancellation: You may cancel your subscription at any time. To cancel, log in to your account on our website and follow the cancellation process or contact us directly at [email protected]. Cancellations are subject to a $50 cancellation fee.

• Refunds: We do not offer refunds for partial months or unused services. If you cancel your subscription, you will continue to have access to the subscription services until the end of the current billing period.

4. Access and Availability

• Service Access: Subscribers will receive access to all monthly subscription content through the member portal. Group sessions and training information will be posted in the "Announcements" section of the member portal.

• Technical Support: For any technical issues accessing subscription content or participating in sessions, please contact us at [email protected].

5. Code of Conduct

• Respectful Participation: We encourage a supportive and respectful environment in all group sessions and community forums. Any behavior that disrupts the experience for others or violates our community guidelines may result in suspension or termination of your subscription.

6. Privacy and Confidentiality

• Data Protection: Your privacy is important to us. We are committed to protecting your personal information and ensuring that your data is handled securely.

• Confidentiality: All personal insights, readings, and spiritual experiences shared during group sessions or within our community are to be kept confidential by all participants unless given permission by participants.

7. Modifications to Services

• Service Updates: We may occasionally update or modify the subscription services or fee to enhance your experience. Subscribers will be notified of any significant changes in advance.

8. Contact Information

For any questions or concerns regarding this agreement or your subscription, please contact us at:

• Email: [email protected]
• Phone: [(818) 939-2062

9. Agreement Acceptance

By subscribing to our service, you acknowledge that you have read, understood, and agree to abide by the terms and conditions outlined in this Customer Service Agreement.